4.9 out of 5 48,374 reviews

Mon to Fri: | Sat:

Ford Delivery Assist just made multi-drop deliveries faster and safer

  • Ford unveils new 'Delivery Assist' system
  • Helps van drivers claw back valuable time at drop-offs
  • Takes over security and safety steps at each stop
  • Will be available on Ford Transit Custom and Ford Transit models

Ford Delivery Assist

A new feature being introduced by Ford will help delivery drivers shave vital seconds off stops during their daily routine.

Delivery Assist streamlines the process of stopping, securing the van, and getting back on the road.

Multi-drop drivers have a long checklist at every stop — cutting the engine, switching on hazard lights, and locking the doors. It might not sound much, but each step takes time, something drivers don’t have much of. This tech-based solution from Ford automates those steps, allowing them to get on with delivering the goods.

Delivery Assist steps in and takes care of the security and safety steps at each stop. Once the driver stops and steps away from the vehicle, the system will cut the engine, activate the hazard lights, close any open windows and lock the doors.

With the stop completed, the driver returns to the van and the key-free entry system will unlock the doors. Pressing the brake pedal will restart the engine and reset the windows to the same position.

Drivers can customise the settings, so if they don’t want the doors to lock or the windows to close, a simple swipe will make the changes.

While Delivery Assist will save drivers seconds, it will also add a layer of security. By locking the doors the moment the driver steps away, the van becomes a less attractive target for opportunistic thieves.

Ford E-Transit Custom

Hans Schep, general manager of Ford Pro, Europe: “Delivery Assist makes the driver’s to-do list shorter, their journeys more comfortable, and can cut valuable seconds from each delivery stop to help them deliver more parcels, faster. It’s good for both our customers and their customers – by taking away lots of tiny tasks we are helping to make a big difference.”

Delivery Assist will be available on E-Transit and EcoBlue diesel-powered Transit models and the new E-Transit Custom and automatic Transit Custom vans. The first models with the feature are expected to arrive with customers in the summer of 2025.


Enjoyed this? Read our latest news

Where To Next?

For all the latest reviews, advice and new car deals, sign up to our newsletter.

Looking for a great leasing deal? Check out our incredible range of special offers.

Read our latest van reviews and find the right model for you.

Want to know more about leasing? Take a look at our comprehensive van leasing guides.

Interested in everything motoring? Why not catch up on all the latest van leasing news.

Useful links

Don't just take our word for it. We're rated at 4.9/5 on independent reviews website Trustpilot from over 48,374 genuine customer reviews
I’m very happy with how the process went from my initial inquiry to after my car was delivered. Once I had made my selection online, I received a friendly phone call from Rory Turner, who was extremely knowledgeable about my car and the whole process, and he talked me through the necessary documents for the finance, etc. Rory sent regular updates on the progress of my application. It was an easy and pleasant experience. Great to deal with a real person!
Richard Roylance

Saturday, 21/03/2026