Cancellation Policy

This document explains your cancellation rights in relation to contracts entered into with Select Contracts UK Limited trading as Select Car Leasing 

Please note, this policy specifically relates to cancelling Select Car Leasing’s brokerage service and does not relate to your cancellation rights with the Finance Provider or the Vehicle Supplier. 

Defined terms are as defined in our Terms and Conditions page.

CONSUMER RIGHTS - CANCELLATION

We want to be upfront about how Cancellations work when You ask us to begin Our Services straight away.

• No 14 Day Cooling Off Period

Normally, customers have 14 days to change their mind under Consumer Law. However, if you request that we start work immediately, this right no longer applies.

• Immediate Start = Commitment

By asking us to begin Our Services right away, you agree that the cooling off period is waived. Once work has started, you are responsible for the full cost (Up Front Costs) of the services provided.

• Clear Consent

By signing this Broker Services Acceptance, you confirm that you want us to begin immediately and that you understand this means you cannot receive a refund for Our Services provided.

CANCELLING OUR SERVICES

By cancelling Our Services, you are also instructing us to cancel Your Vehicle Order and Your Finance Agreement. 

To exercise the right to cancel Our Services, You must inform us of your decision to cancel the contract by a clear statement either by calling us on 0118 920 5130, via email: Cancellations@selectcarleasing.co.uk or in by recorded post to Select Contracts (UK) Limited trading as Select Car Leasing of Pacific House, Imperial Way, Reading, RG2 0TD

As we will commence performing Our Services immediately (as described above) any subsequent cancellation of Our Services will result in the right to charge you a Cancellation Fee.

The Cancellation Fee shall be proportionate to the services which have been performed, in comparison with the full fees we would have received had the contract proceeded and we had provided our Services in full. The Cancellation Fee will be satisfied by us retaining the Up Front Costs as stated on the Broker Services Order Form. The other Fees which we would have received if the contract had proceeded (as stated on Commission Disclosure) will not be charged.

CANCELLING YOUR VEHICLE ORDER

Subject to the status of the Vehicle Order at the point of cancellation the Vehicle Supplier may also charge fees for cancellation. These are separate to Select Car Leasing’s Cancellation Fee. We will confirm the amount of the fees which will be charged by the Vehicle Supplier within 2 working days from receipt of your cancellation request.

CANCELLING YOUR FINANCE AGREEMENT

Provided the Vehicle has not been delivered, the Finance Provider will not charge any fees for the cancellation of the Finance Agreement. In the event the vehicle has been delivered, you will be bound by the terms of the Finance Agreement and any subsequent fees to cancel or terminate.

FOR FULL DETAILS OF THE CANCELLATION TERMS AND CONDITIONS SEE TERM 14 OF OUR TERMS AND CONDITIONS - Terms and Conditions - Select Car Leasing

14.1 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”) provide a 14-day cooling-off period for some contracts for goods and services which are concluded at a distance or off premises (such as online and/or over the phone). Where the Regulations apply the contract may be cancelled without penalty and without giving any reason.

14.2 The Regulations apply where the contract is entered into by a Consumer within the definition of the Regulations namely: an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft, or profession. Therefore, a sole trader or a partnership is not protected under the Regulations.

14.3 By signing our Broker Services Order Form you will have explicitly requested us to commence Services immediately on your behalf. By doing so, you do not have a 14-day cooling off period under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”). This does not affect your rights to Cancel at any time subject to the relevant Cancellation Fees.

14.4 The Cancellation Fee shall be proportionate to the services which have been performed, in comparison with the full fees we would have received had the contract proceeded and we had provided our Services in full. The Cancellation Fee will be satisfied by us retaining the Up Front Costs as stated on Your Broker Services Order Form. The other Fees which we would have received if the contract had proceeded (as stated on Commission Disclosure) will not be charged.

14.5 To cancel Our Services, you just need to let us know that you have decided to cancel. You must include details of your full name, address and details of the Order you wish to cancel. The easiest way to do this is to email cancellations@selectcarleasing.co.uk.

14.6 You may have a separate right to cancel the Finance Agreement which is not governed by this cancellation policy. Please speak to your finance provider about this.

14.7 Subject to the status of the order at the point of cancellation the Vehicle Supplier may also charge fees for cancellation. These are separate to Select Car Leasing’s Cancellation Fee referred to in paragraph 15.4 above, and we will confirm the amount of the fees which will be charged by the Vehicle Supplier when we receive your cancellation request.

14.8 You shall indemnify Us and hold Us harmless against all liabilities, reasonable and properly incurred costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses and all interest, penalties and legal costs and all other professional costs and expenses) suffered or incurred by Us once the Vehicle has been sourced and/or any claim or demand made against Us by a third party (including but not limited to a Finance Provider) arising out of or in connection with the provision of the Services to the extent that such claim arises out of the cancellation of this agreement and/or any Finance Agreement by You. The recoverable costs under this indemnity may include (but not exclusively):

14.8.1 preparation costs;

14.8.2 transport costs;

14.8.3 storage costs;

14.8.4 Vehicle registration costs;

14.8.5 delivery costs; and

14.8.6 any loss incurred on the disposal or re-sale of the Vehicle

14.8.7 any other costs ancillary to the provision of the Services.

14.9 If You place a new Order with Us within 6 months of cancellation, any Fees retained will be allocated to the new Order.