The select team provided an excellent service throughout the process from selection of the car through to the delivery. Happy helpful team who are always eager to help. (this is my 3rd lease with them)
Rated Excellent
Based on over 47,147 Genuine Customer Reviews
What is TrustPilot?
TrustPilot is an independent review website where customers can leave reviews regarding their experience with a company. We at Select Car Leasing pride ourselves on great customer satisfaction. We are proud to say that we have achieved an Excellent 5 Star Rating on TrustPilot from over 47,147 genuine customer reviews.
As TrustPilot is an independent website with their own rules and guidelines you can be rest assured that all reviews left are by genuine customers who have had genuine customer experiences leasing with us. Often these customers have come back to us time and time again, referring family, friends and businesses..
Communication was great and thorough.
Superb service from start to finish, asked what we were after, budget, style etc we were kept informed throughout the process and ended up with a great deal. Would definitely use select can leasing again. Thanks you to Darren who helped us with the full process.
Fabulous customer service from everyone I spoke with at the organisation. Very empathic and helpful. would definitely recommend.
My new car arrived 4months late. Your company informed me on the day that my car was meant to arrive wasn't arriving which cost me a day of work. I was informed on two occasions that my car was arriving but never did. Then it arrived and had to be put in a garage because it didnt work. I had to hire a car from a company which cost me over £600. Not something you want to have to pay out especially when it was over the Xmas period but I had no choice as I was traveling to see family. I am currently still waiting to reimbursed.
Hi Susan and John, We appreciate you bringing this to our attention, and we are sorry to hear that you feel disappointed with your delivery experience. Your feedback is invaluable to us, and we want to ensure that we address your concerns promptly. It is always our aim that the delivery of a customer’s new vehicle is an enjoyable experience, and we have thorough processes in place with our third-party providers to ensure the delivery process is completed to a high standard. A member of our management team will be contacting you directly to discuss the comments highlighted in your review and offer their ongoing assistance. In the meantime, should you have any questions, please contact us directly on: 0118 920 5130, or email: reveiws@selectcarleasing.co.uk. Thank you. Select Car Leasing
Hassle free, no pressure service. Very informative and patient with all questions being answered. New to leasing a car, Myles was very helpful.
excellent service fast reply to emails
Only ever use Select now for all vehicles, Liam and team always go the extra mile
Great service and communication
I would like to give a great review for Kim Angela, who was fantastic in helping me with my car lease. Kim was friendly, professional, and incredibly helpful throughout the process. She made everything clear and easy, kept me updated at every stage, and made the whole experience stress-free. I really appreciated her support and attention to detail. Highly recommended — thank you, Kim!
Thank you . Could I say we received great service from the team . If I had one slight criticism it would be the delivery date . I work in the care system. I’d sold my car and was desperate for my new car . Having said that the team did try and bring the delivery date forward but to no avail. I think a lot was to do with the holiday period. But it’s delivered now and I’m really pleased with the vehicle and the service I received. Many thanks. Regards Jackie.
I had a bad experience with another provider and didn't believe Paul could deliver like he said he could/would. He proved me wrong - got the finance sorted AND got the car delivered to me, all within the space of 2 weeks (I thought I would have to travel to the port to collect). Saved me at least £1000 in expenses and inconveniences. I'm VERY grateful. Thank you
Followed me throught the process so i understood what to expect. Always available over the phone and always answered my query. I can't fault the service.
This is the fourth time I have got a car from Select and on each occasion I have dealt with Jane Evans. Jane has been fantastic, patient, clear, helpful and extremely knowledgeable every time I spoke with her. Jane is probably the main reason I have continued to return to this company due to her delivering such a flawless service.
I was in the market for a new van. Of course, I had a budget in mind and also a van I liked. Christopher Reed has gone above and beyond to help me with it. The process was very much straightforward and the van got delivered a month later after purchase.
Third car from Select and found sales information very good. Delt with same agent (Michelle Timmis) every time and found her very informative and quite happy to explain anything we had a query with. Thank you for making it easy and would recommend you every time.