BMW 7 Series Review
Luxury cars don’t get much better than this. Whether you’re driving or being driven, the BMW 7 Series is right at the top of the class.
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Luxury cars don’t get much better than this. Whether you’re driving or being driven, the BMW 7 Series is right at the top of the class.
In simple terms, leasing is the single most cost-effective and hassle free method of driving a brand-new car, and with Select Car Leasing you can be sure that you are in safe hands.
Hakan at Select Car Leasing was fantastic throughout. The original order was put through in October 2021 and he started to chase at my behest in March 2022. When it turned out the dealership failed to put the order through, Hakan quickly found a very similar car to the one ordered and made sure that all the financing and delivery was completed promptly. So Select Car Leasing went above and beyond despite issues caused by one of the dealerships.
Ben was extremely patient in sourcing the perfect car for me all without any hassle. Very quick response times and always on the other end of the phone if needed. Thank you Select Car Leasing.
The general process was good - but overall unhappy My sales rep failed to inform me (unsure if it was his fault or not but I think he should have been aware) of a electric charger from Audi was included in the package. Also was wrongly informed that a panoramic sunroof was not available when it is. He said he checked with the Audi dealer but not sure what happened here. Did feel slightly pressured into the sale as sales rep said Audi were putting their prices in - asked if I could change some spec options at a later date - sales rep said yes - then when I wanted to do this at a later date he said this was not an option.
Hi Davesh, Thank you for your review. We are glad to hear that you felt the process from Select Car Leasing was good, however we are sorry to hear that you feel that our leasing consultant did not provide you with the correct information in regards to your lease car and the options available. We always wish to offer the highest levels of service and to make sure our customers are happy with their new car and the service we have provided. It is disappointing to hear that our communication with you was not satisfactory. We always wish to make sure we are providing our customers with the most accurate and up to date information available to us. We never wish to put undue pressure on our customers, however we do feel we have a responsibility to make sure we make our customers aware of any upcoming pricing changes that we are aware of, in order for our customers to make an informed decision about their leasing options. We always want to make sure our customers know that our Leasing Consultants are there to offer their assistance with any questions or query’s our customers may have and that an any information requested is provided in an accurate and timely manner. We work closely with our supplying dealerships and manufacturers to advise our customer on additional options available for vehicles. We will need to investigate the issues you have highlighted in your review internally, in order to provide you with a full response and understand why the information we have been provided by our supplying dealership, differs from the information you have. Please allow us time to do this. A member of our management team will be in contact with you shortly to discuss the experience you described in your review. In the meantime, should you have any further questions, please contact reviews@selectcarleasing.co.uk and a member of the team will be happy to help. Thank you Select Car Leasing.