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Terms and Conditions

Last updated April 2022

This page tells you information about Us and the Terms on which We source, locate or otherwise identify any Vehicles for you. These Terms will apply to any contract with Us for the provision of Services. Please read these Terms carefully and make sure that you understand them, before placing an Order for any of the Vehicles listed on Our Site. By placing an Order with Us, you agree to be bound by these Terms.


1.1 When the following words with capital letters are used in these Terms, this is what they will mean:

Order confirmation fee (OCF) 

is the fee applicable where availability of a vehicle is 3 months or greater and relates to additional services required of us to monitor the vehicle’s progress and relay the same onto you. This will also be charged at the point of order.

Arrangement Fee

is the fee charged by Us for Our Services and payable at the time of the Order?

Cancellation Period

is defined in clause 15.4;


is the third-party company (CAP HPI Limited) used by Us to provide current information on the Vehicles, with its registered office at Capital House, Bond Court, Leeds, LS1 5EZ;

Credit Check

a Credit Check required before entering into the Finance Agreement. Your personal information may be passed on to credit reference agencies and finance for this purpose;    


is the sum that may be paid by You at the time of the Order for the Vehicle and returned to You following the delivery of the Vehicle(s); 



Upon activation of your Finance Agreement with the Lender, we will issue a credit note to the above value within 7 days. Payment of the Credit Note value will be made to your original payment source. Please see Terms and Conditions for full details.

Event Outside Our Control

is defined in clause 22;

Finance Agreement

you may be introduced to a panel of finance providers following receipt of your Order (and the completion of a Credit Check) to enter into a finance agreement with a finance provider in order to purchase, hire or lease the Vehicle identified in your Order. We may receive a commission payment from these finance providers;

Initial Payment

is the initial rental payable to your finance provider, which will be collected by Us and set out in the Order and/r Finance Agreement;


is the relevant manufacturer of the Vehicle;


is the expression of interest by you to obtain the Vehicle at a price and specification similar to that displayed on Our Site;

Order Form

the form completed by You containing the details of Your Order;

Our Site

the images, applets, scripts, text and graphics forming the website operated by Us and registered under the domain name: www.selectcarleasing.co.uk;


to source, locate or otherwise identify the Vehicle at the price stated on your Order, the completion of a relevant Credit Check, the arrangement and/or procurement of a Finance Agreement and to arrange for delivery of the Vehicles from the relevant dealer or as otherwise communicated to you;

Soft Credit Check

a soft credit check performed by Experian at your option; 


these terms and conditions on which We supply the Services to you;


value added tax as provided for in the Value Added Tax Act 1994;


is the vehicle and/or vehicles matching the description and specification as displayed from time to time on Our Site and forming your Order to Us; and


Select Contracts UK Limited.


refers to you as an individual consumer or as the person responsible within a Regulated Business or Non-Regulated Business


refers to the finance company you will enter into a Finance Agreement with.

Non-Regulated Business

refers to a business not regulated by the Consumer Credit Act 1974

Regulated Business

Refers to a business regulated by the Consumer Credit Act 1974


refers to a private individual acting in a non-business capacity regulated by the Consumer Credit Act 1974


refers to a Business Contract Hire agreement


refers to a Personal Contract Hire agreement


refers to a Contract Purchase agreement


refers to a Personal Contract Purchase agreement


refers to a Finance Lease agreement


refers to a Lease Lease Purchase agreement /span>


refers to a Hire Purchase agreement


refers to a new vehicle that has been registered with the DVLA in advance of delivery to you.


refers to a used vehicle that has had previous owners prior to delivery to you.

Supplying Dealer

refers to the manufacturers franchised dealership who will facilitate your vehicle order

Registration Date

is the date that the vehicle was registered with the DVLA.


refers to the Driver and Vehicle Licensing Agency who are an executive agency within the Department for Transport/span>

1.2 Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.


2.1 The images of any Vehicle on Our Site are for illustrative purposes only. Although We have made every effort to display the colours accurately, We cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Vehicles.

2.2 Please note that the individual specifications of the Vehicles displayed on Our Site have been supplied by CAP. Whilst We have made every effort to verify and ensure the accuracy of the information supplied, such information should only be used as a guide when you Order from Our Site. Please check with the relevant Manufacturer as to details of individual specifications for the Vehicles.

2.3 We will not be liable for any costs or losses sustained or incurred by you arising from the use of, or reliance upon, information that may be contained on Our Site from time to time.

2.4 Following delivery of the Vehicles, you will be responsible for keeping the Vehicles properly maintained and serviced in accordance with the Manufacturer’s guidelines (save as otherwise agreed), and the terms of any Finance Agreement where applicable.

2.5 Some vehicles supplied by us to you may be Pre-Registered or Used, which may affect your obligations around vehicle servicing, MOT and manufacturer’s warranty

2.6 Manufacturer Warranty commences from the date of registration of the vehicle with the DVLA. The Warranty Period will be based on a combination of a maximum period of time and a maximum vehicle mileage e.g., 3 years or 60,000 miles (whichever comes sooner). The length of Warranty provided varies by Manufacturer and Model. The warranty provided by the manufacturer may expire prior to the maturity date of the finance agreement subject to the date of registration and mileage of the vehicle.

2.7 Service and Maintenance Schedule Requirements will vary by Manufacturer and Model and can be either time based e.g., annually or mileage dependent e.g., every 15,000 miles.

2.8 Subject to the length of the contract you enter into and the date of registration of the vehicle, your vehicle may require one or more MOT’s during the period of your finance agreement. 


Your use of Our site is governed by Our Terms of Website use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to You.


This clause 4 only applies if you are a consumer.

4.1 If you are a consumer, you may only place an Order for Vehicles from Our Site if you are at least 18 years old and resident in the United Kingdom.

4.2 The prices stated in respect of the Vehicles may be shown inclusive or exclusive of VAT. Please note that you will be liable to pay VAT.


This clause 5 only applies if you are a business customer.

5.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use Our Site to place an Order for Vehicles (where applicable).

5.2 The prices stated in respect of the Vehicles will be exclusive of VAT.

5.3 These Terms, any Order, Order Confirmation and any agreed amendments to the Order, constitutes the entire agreement between you and Us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between Us, whether written or oral, relating to its subject matter.


6.1 Our Site or sales representative will guide you through the steps you need to take to place an Order with Us. The process allows you to check and amend any errors before submitting your Order to Us.

6.2 After you place an Order, you will receive an e-mail from Us acknowledging that We have received your Order and that your Order will be considered. However, please note that this does not mean that your Order has been accepted or that a contract has been formed in any way to supply you with the Vehicle.

6.3 Prior to any contract being formed pursuant to clause 6.5, should you realise that you have made a mistake after placing an Order or simply wish to cancel, please let Us know as soon as possible and no later than 8 hours after submitting your Order.

6.4 For a contract to be formed with Us to perform the Services, Our acceptance of your Order will take place as described in clause 6.5.

6.56.5 The contract between You and Us will only be formed once you have provided all necessary information to process your Order, including the Order Form and have paid the Order confirmation fee, Arrangement Fee, Deposit and/or Initial Payment (as applicable) and you have received Our acceptance of your Order by e-mail (“Order Confirmation”). If you are a business, We will start of perform the Services after the Order Confirmation has been sent. If you are a consumer, We will start to perform the Services at this time provided you have given your explicit agreement to this on the Order Form and acknowledge the effect it will have on your cancellation rights (see clause 15). [Please let Us know if You do not wish for Us to start the Services straight away.] 

6.6 Once the Vehicle has been sourced, the details of your Order will be communicated to Our panel of finance providers and you will need to enter into a separate Finance Agreement with them or enter into your own finance arrangement to lease, hire, or otherwise financed the Vehicle from the relevant dealer supplying the Vehicle.

6.7 Please note that you will be responsible to pay the Order confirmation fee, Arrangement Fee, Deposit and Initial Payment at the time of your Order or at such time as required by Us. The specifics of these fees will be out in Our correspondence with you. 

6.8 In the event that We are unable to locate any Vehicles stated on the Order Confirmation at the price stated, We will inform you of this by e-mail and will not proceed any further. In these circumstances, We will refund the full amount of the Arrangement Fee, Deposit and Initial Payment to you as soon as reasonably practicable and in any event within 10 working days. Please see cancellation policy for eligibility of the Rebate as conditions apply in the event of cancellation.

6.9 If you are a business customer, you shall indemnify Us and hold Us harmless against all liabilities, reasonable and properly incurred costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses and all interest, penalties and legal costs and all other professional costs and expenses) suffered or incurred by Us once the Vehicle has been sourced and/or any claim or demand made against Us by a third party (including but not limited to a finance provider) arising out of or in connection with the provision of the Services to the extent that such claim arises out of the cancellation of this agreement and/or any Finance Agreement by you. The recoverable costs under this indemnity may include (but not exclusively):

6.9.1 preparation costs;

6.9.2 transport costs;

6.9.3 storage costs;

6.9.4 vehicle registration costs;

6.9.5 delivery costs; and

6.9.6 any other costs ancillary to the provision of the Services.


7.1 You shall:

7.1.1 co-operate with Us in all matters relating to the Services; and

7.1.2 provide Us with such information that We may reasonably require to perform the Services.


8.1 Where you have concerns about your credit risk, We can, at your option, offer to perform a Soft Credit Check with Experian to assess how successful your application for finance is likely to be. This does not have any affect on your credit score, only you can see them in your report. We will confirm the outcome of the Soft Credit Check before confirming your Order.


9.1 We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated.

9.2 Every time you place an Order, the Terms in force at the time of your Order will apply to the contract between You and Us.

9.3 We may revise these Terms as they apply to your Order from time to time to reflect the changes in relevant laws and regulatory requirements.

9.4 If We have to revise these Terms as they apply to your Order, We will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. If you opt to cancel the Contract, you may be liable to pay for the Services in full or in part, and your attention is drawn to clause 15.


10.1 We will provide you with an estimated delivery date of the Vehicles once this has been received from the relevant dealer supplying the Vehicles or the estimated date provided by the Manufacturer. Please note that time shall not be of the essence (meaning You cannot simply cancel your Order where the estimated date is not met) and this clause does not constitute any obligation to arrange delivery of any Vehicle by a specified date.

10.2 Delivery is arranged by a third party and is outside of Our control. Delivery dates are subject to change and on occasion delays do occur due to production issues. We will endeavour to keep you informed as to any known changes and your estimated delivery date and you can track this through the customer services portal. We have no control or influence over delivery times and, to the full extent permitted by law, will not accept any responsibility for any losses or inconvenience caused because of a delay in delivery dates. If the delay is likely to be substantial We will discuss Your options with You.

10.3 Occasionally Our ability to perform the Services may be affected by an Event Outside Our Control. See clause 22 for Our responsibilities when this happens.

10.4 Vehicles are usually driven to your home or place of work by a delivery agent. In some cases, the Vehicle may be transported on a ‘low loader’ truck, but this is not usually the case. If your Vehicle is being delivered via a transporter at your request, this will usually incur an additional charge. We ask that your provide us will all information required to ensure delivery is made on the agreed date and that you are available to take delivery. We reserve the right to charge You additional sums if You do not give us information We've asked for about how to access your property for delivery.

10.5 If You or your nominated person are not available at the delivery destination on the day of delivery to sign for the Vehicle, the Vehicle will be returned to the depot & You will be liable to pay an abort delivery fee charge, charged by the supplying dealer.

10.6 If You cancel the delivery of your Vehicle within 48 hours of the delivery date, a cancellation charge may be incurred and charged to You by the supplying dealer.

10.7 It is your responsibility to fully check the Vehicle inside and out upon delivery and ensure any damage or missing options are noted on the delivery note/ document supplied by the delivery agent. Any damage and/or missing items will not be covered by the supplying dealer after the delivery date, if not noted on the delivery documentation.

10.8 The Lender has the right to perform a credit check on a periodic basis to ensure your credit profile remains suitable for you to enter into a Finance Agreement with them. Once finance has already been agreed this will result in a Hard Search on your Credit Report.


11.1 Unfortunately, You will not be able to place an Order from outside the mainland UK.

11.2 If You are located outside of the mainland UK please contact Us and whilst there is no guarantee that We can accept your Order We may be able to arrange delivery subject to additional charges.


12.1 The prices of the Vehicles will be as quoted on Our Site at the time You submit your Order. We take all reasonable care to ensure that the prices of Vehicles are correct at the time when the relevant information was entered onto the system. However please see clause 12.5 for what happens if We discover an error in the price of any Vehicle ordered.

12.2 Prices for the Vehicles may change from time to time, and any changes that affect the price of an Order that You have already placed will be communicated to You. In these circumstances, You will be able to cancel your Order if such changes are not acceptable to You.

12.3 The price of the Vehicles includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of receiving the Order Confirmation and the date of delivery, We will adjust the VAT You pay.

12.4 Save as otherwise communicated to You the prices advertised for the Vehicles include:

12.4.1 the cost of delivery by the relevant dealer to your chosen UK mainland destination.

12.4.2 the cost of number plates.

12.4.3 If the cost of the road fund license or of any applicable additional or alternative duty license or levy imposed in relation to the Vehicle or its use increases You will be charged the amount of the increase by your finance provider for the applicable year. Further charges may apply in subsequent years, for more information please refer to the terms and conditions of your finance agreement; and

12.4.4 the cost of any vehicle registration charge.

12.5 Our Site contains a large number of Vehicles. It is always possible that, despite Our reasonable efforts, some of the Vehicles listed on Our Site may be incorrectly priced. If We discover an error in the price of any Vehicle, We will contact You to inform You of this error and We will give You the option of continuing with the Order at the correct price or You may cancel. We will not process your Order until We have your instructions. If We are unable to contact You using the contact details You provided, We will treat the Order as cancelled and notify You in writing.

12.6 Whilst We endeavour to always display the correct rate on Our Site at the time of Order, rates fluctuate due to Manufacturer’s pricing, adjustments in finance companies’ residual values and dealer or Manufacturer discount levels. This does not mean that the price for your Order is incorrect, should be changed or You have a right to cancel pursuant to clause 12.5 but that the price for the same or similar vehicle as contained in your Order has been amended on Our Site after placing your Order.

12.7 Whilst every effort is made to state or provide quotations, manufactures standard and optional equipment details accurately, no responsibility can be accepted for fluctuations in interest rates, manufacturer’s prices and specification changes or otherwise. Quotations are subject to account and credit approval and vehicle availability.

12.8 Some Vehicle manufacturers may include a free trial to enhanced services which is active upon delivery of the Vehicle. Please note that expiry date of such trial- it is up to You to re-subscribe for these services if you wish to and Select Car will not do this on your behalf.


13.1 You can only pay the Order Confirmation fee, Arrangement Fee or Deposit using a debit card or credit card. We accept the following cards: Visa, Visa Debit, Visa Electron, Maestro or Mastercard.


14.1 Please be aware that You do not own the Vehicle at the end of the contract

14.2 On a contract hire agreement the finance company is the registered owner and keeper of the Vehicle. Please refer to your Finance Agreement for more information.


This clause 15 only applies if you are a consumer. Please refer to Our Cancellation Policy for more information.

15.1 You have 14 days after the date We confirm your order to change your mind (“Cancellation Period”). However, this cancellation right does not apply where you have:

15.1.1 requested the Services to be performed straight away and during the Cancellation Period, or

15.1.2 placed an Order for a Vehicle which is bespoke and made to your individual specifications. We will inform you if your Vehicle is such that the cancellation right does not apply in advance of Us performing the Services.


15.3 Where clause 15.1 does not apply, You have a legal right to cancel the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the Cancellation Period as set out in clause 15.4, where you are a consumer within the definition of those Regulations. This means that during the Cancellation Period if you change your mind or decide for any other reason that you do not want to receive the Services, you can notify Us of your decision to cancel the contract and receive a refund. We will refund you as soon as possible and within 14 days of you telling Us you have changed your mind. We refund you by the method you used for payment. Please see cancellation policy for eligibility of the Order Confirmation Fee rebate as conditions apply in the event of cancellation.

15.4 Your legal right to cancel a contract starts from the date you receive the Order Confirmation (which is the date when the Contract between You and Us is formed). Your deadline for cancelling the contract is the end of 14 days after the day you received the Order Confirmation (“Cancellation Period”).

15.5 If You cancel outside this Cancellation Period we reserve the right to retain the Order confirmation fee, Arrangement Fee and/or Deposit and/or Initial Payment (as applicable). Please see cancellation policy for eligibility of the Order Confirmation Fee rebate as conditions apply in the event of cancellation.

15.6 To cancel a contract, you just need to let Us know that you have decided to cancel. The easiest way to do this is to email info@selectcarleasing.co.uk or you can complete the cancellation form as set out in Our Cancellation Policy.

15.7 You may have a separate right to cancel the Finance Agreement which is not governed by these Terms. Please speak to your finance provider about this.


16.1 When you sign the Order Form you request Select Car Leasing to commence providing the Services. You accept that as a business customer the 14 day cooling off period does not apply to You and You shall be bound by these Terms to the exclusion of those provisions applicable to consumers.

16.2 In the event of cancellation by You, We reserve the right to charge You or all or part of the Order confirmation fee, Arrangement Fee and/or Deposit and or Initial Payment (as applicable). Please see cancellation policy for eligibility of the Order Confirmation Fee rebate as conditions apply in the event of cancellation.


This clause 17 applies if you are a consumer

17.1 As a consumer, We are under a legal duty to supply the Services in conformity with these Terms. You have legal rights in relation to Services that are provided not as described or where Services are not carried out with reasonable care and skill. These legal rights are not affected by your right of return and refund or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office or please visit www.citizensadvice.org.uk


18.1 If We have to cancel before the Services start:

18.1.1 We may have to cancel the contract before performing the Services, due to an Event Outside Our Control or the unavailability of key personnel and/or any of the Vehicles without which We cannot provide the Services. We will promptly contact you if this happens.

18.1.2 If We have to cancel the contract under clause 18.1.1 and you have paid an Order confirmation fee, Arrangement Fee and Deposit for the Services which have not been provided to you, We will refund these amounts to you. We will also return the Initial Payment to you (where applicable).

18.2 Once We have begun to provide the Services to you, We may cancel the contract for the Services at any time and for any reason, by providing you with notice in writing. If you have already paid the Order confirmation fee, Arrangement Fee, Deposit and/or Initial Payment, We will refund these amounts to you. Please see cancellation policy for eligibility of the Rebate as conditions apply in the event of cancellation.

18.3 We may cancel the contract to perform the Services at any time with immediate effect by giving you written notice if:

18.3.1 you fail to pay the Order confirmation fee, Arrangement Fee, Deposit and/or Initial Payment following Our requests to you as communicated from time to time; or

18.3.2 you break these Terms in any other material way and you do not correct or fix the situation within 7 days of Us asking you to do so in writing.


19.1 For details of the applicable terms and conditions, please refer to the Manufacturer’s warranty provided with the Vehicles.

19.2 If You are a consumer, a Manufacturer’s warranty is in addition to, and does not affect, your legal rights in relation to any Vehicles that are faulty or not as reasonably described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office or please visit www.citizensadvice.org.uk

19.3 Please contact Us if there is a fault or issue with the Vehicle or if it is not as described or faulty in any way.


This clause 20 only applies if You are a business customer.

20.1 Nothing in these Terms limits or excludes Our liability in performing the Services for:

20.1.1 death or personal injury caused by Our negligence; or

20.1.2 fraud or fraudulent misrepresentation.

20.2 Subject to clause 20.1, We will under no circumstances whatever be liable to You, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Services for:

20.2.1 any loss of profits, sales, business, or revenue;

20.2.2 loss or corruption of data, information or software;

20.2.3 loss of business opportunity;

20.2.4 loss of anticipated savings;

20.2.5 loss of goodwill;

20.3 or any indirect or consequential loss.


21.1 If We fail to comply with these Terms, We are responsible for loss or damage You suffer that is a foreseeable result of Our breach of these Terms or Our negligence in performing the Services, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of Our breach or if it was reasonably contemplated by You and Us at the time of entering into this contract for the Services.

21.2 We have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.

21.3 We do not in any way exclude or limit Our liability in performing the Services for:

21.3.1 death or personal injury caused by Our negligence; or

21.3.2 fraud or fraudulent misrepresentation.


22.1 We will not be liable or responsible for any failure to perform, or delay in performance of the Services, or any of Our obligations under these Terms caused by an Event Outside Our Control. An Event Outside Our Control is defined below.

22.2 Event Outside Our Control means any act or event beyond Our reasonable control including but not limited to act of God, flood, drought, natural disaster, epidemic or pandemic, war, fire and interruption or failure of utility service.

22.3 If an Event Outside Our Control takes place that affects the performance of Our obligations to perform the Services:

22.3.1 We will contact You as soon as reasonably possible to notify You; and

22.3.2 Our obligations to perform the Services will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control.

22.3.3 You may cancel the contract affected by an Event Outside Our Control which has continued for more than 7 days. To cancel please contact Us using the details set out in clause 23.5.


23.1 We are a company registered in England and Wales with company number 06569098, whose registered office is at Pacific, Imperial Way, Reading, Berkshire, RG2 0TD.

23.2 Select Contracts UK Limited is a broker member of the British Vehicle Rental and Leasing Association.

23.3 Select Contracts UK Limited is authorised and regulated by the Financial Conduct Authority- Firm reference number 670832.

23.4 If You have any questions or have any complaints with the Services, please contact Us. You can contact Us by telephoning Our customer service team on 0118 9205130 or by e-mailing Us at enquiries@selectcarleasing.co.uk. For complaints please email complaints@selectcarleasing.co.uk

23.5 If You wish to contact Us in writing, or if any clause in these Terms requires You to give Us notice in writing, You can send this to Us by e-mail at info@selectcarleasing.co.uk or by pre-paid post to Pacific House, Imperial Way, Reading, RG2 0TD. We will confirm receipt of this by contacting You in writing. If We have to contact You or give You notice in writing, We will do so by e-mail, or by pre-paid post to the address You provided Us with.

23.6 When in these Terms We refer to “in writing” or “written”, this will include any e-mail sent to the above e-mail address set out in clause 23.5.

23.7 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.


24.1 We will use the personal data You provide to Us to:

24.1.1 provide the Services;

24.1.2 process your payment for the Services;

24.1.3 perform a Credit Check and a soft Credit Check where You ask Us to (see clause 8);

24.1.4 introduce You to a panel of finance providers for the purposes of entering into a Finance Agreement; and

24.1.5 inform You of similar deals that may be advertised on Our Site from time to time.

24.2 You agree that We may pass on your personal data to credit references agencies and finance providers as necessary to perform the Services, and that such entities may keep a record of any search that they do.

24.3 Please review Our Privacy Policy for further information on how We use your personal data.



25.1 We may at any time assign, transfer or otherwise deal with Our rights and obligations under a contract to another organisation, but this will not affect your rights or Our obligations under these Terms.

25.2 As a customer, You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.


This contract is between You and Us. No other person shall have any rights to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.


Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.


If We fail to insist that You perform any of your obligations under these Terms, or if We do not enforce Our rights against You, or if We delay in doing so, that will not mean that We have waived Our rights against You and will not mean that You do not have to comply with those obligations. If We do waive a default by You, We will only do so in writing, and that will not mean that We will automatically waive any later default by You.


29.1 Our Complaints Policy We will do Our best to resolve any problems You have with Us or Our Services as per Our complaints procedure- https://www.selectcarleasing.co.uk/complaint-procedure

29.2 Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without You having to go to court. You can submit a complaint to British Vehicle Rental and Leasing Association or the Financial Ombudsman Services, please visit our Complaints procedure webpage for more details https://www.selectcarleasing.co.uk/complaint-procedure These organization do not charge You for making a complaint and if You're not satisfied with the outcome You can still go to court.


30.1 These Terms and the contract with Us and any dispute arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales. Each party both agrees that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising in connection with these Terms.

30.2 However, if You are a consumer and also resident of Northern Ireland You may also bring proceedings in Northern Ireland, and if You are a resident of Scotland, You may also bring proceedings in Scotland.


BCH - Business Contract Hire is a hire agreement, therefore you will never own the vehicle. This means at the end of the agreement you simply hand the vehicle back to the finance provider.

PCH - Personal Contract Hire also known as Personal Leasing. It is a vehicle contract hire agreement for private individuals who will not own the vehicle the end of the contract.

CP – A Contract purchase agreement contract, this is a method of purchasing a vehicle on finance whereby the buyer pays a deposit, and a loan is taken out for the remaining amount. The loan is paid back on a monthly basis with interest applied. It is similar to other methods of car finance such as hire purchase.

PCP - A personal contract purchase (Businesses and VAT registered companies) this is for a business that wants their own vehicle and is concerned about depreciation costs.

FL - The term finance lease refers to the mutual contract to which the owner transfers the ownership of the asset to the lessee before the lease agreement expires. In a finance lease, the lessee is transferred all the risks and rewards associated with the vehicle before the expiry of the lease agreement.

LP - A lease purchase is an agreement whereby the lessee will have an option to purchase the vehicle at a later point in the agreement. The lessee will have exclusive rights to purchase the vehicle after paying an agreed option fee based on an agreed purchase price.

HP - A Hire Purchase agreement, whereby you have the option to keep the car part exchange or upgrade at the end of the agreement. At the start of the agreement a deposit s paid followed by set monthly payments for the set term i.e., 24 48 months.

Pre- reg – pre-registered (pre-reg) cars are vehicles that have been registered slightly earlier. They are still band new, but an MOT is likely to be due prior to the end of the lease and the warranty will expire prior to the end of the lease (depending on when the car was registered). Mileage and driving styles will indicate when a service is due, so this is unlikely to be affected.

Used vehicle - Used vehicle refers to a used vehicle that has had previous owners prior to delivery to you.